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Frequently Asked Questions
GEMSTONE PACKS
The gemstones are lab-grown, ethically sourced, and individually selected by Cassandra Djodan.
Yes. These gemstones are heat resistant and suitable for cast-in-place setting when correct wax setting techniques are used and the casting house has experience with cast-in-place processes. While they offer the best chance of surviving casting, a 100% success rate cannot be guaranteed.
Product images are taken using a macro lens to show close-up detail, which may make gemstones appear larger than they are in real life. Please refer to the listed dimensions and sizing before purchasing. Colour may vary slightly due to screen settings and lighting differences.
SHIPPING
Orders are packed and shipped within 1–2 business days of purchase.
Delivery times vary depending on location and the shipping method selected at checkout. Once shipped, delivery typically takes 2–6 business days within Australia, with international orders taking longer - view Australia Post delivery times here.
Yes. International shipping is available to selected countries. If your country appears as available at checkout, shipping is possible. Some locations may be temporarily unavailable due to customs or tariff restrictions.
No. All gemstone orders are shipped via delivery only.















